The Management Team

The Management Team



Richard Munro
Chief Executive Officer

As an established industry leader, Richard is well known to key decision-makers and is an outstanding advocate for Australia’s accommodation sector. In his position of Chief Executive Officer with the Accommodation Association of Australia, Richard negotiates with all levels of Government on behalf of the accommodation sector and ensures that the Association provides a comprehensive suite of services, to ensure that the best outcomes are achieved for its members.

Richard's experience in major hotels – commencing his career as a food-and-beverage trainee and graduating to senior management – means he is in tune with the needs of the industry at all levels. Richard’s considerable experience includes his former position as Chairman of the Accommodation Division of the NSW Australian Hotels Association branch between 2007 and 2010 and General Manager of Star City Hotel & Apartments from 2001 to 2010. Richard is a former Director of Development Australia/New Zealand/Pacific with World Hotels and a former President of the Darling Harbour Business Association.


Laura Younger
General Manager - Queensland

Laura has a business background in membership organisations in Australia and Britain. Laura has a Master of Business administration from Griffith University and a Bachelor of Arts from University of Southern Queensland and is a graduate of the Australian Institute of Company Directors.

Laura is the Chair of the Surfers Paradise Alliance; Board member and Chair of the QTIC Associations Council and Deputy President of the Gold Coast Central Chamber of Commerce.


Michelle King
National Membership Manager

Michelle has enjoyed a successful career in the hotel industry having previously held the positions of Director of Sales and Marketing – Royce Hotel, National Sales Manager – Sundowner Motor Inns and Southern Region Sales Manager for both the Constellation Hotels and Choice Hotels Australasia groups. She also worked in the UK for Hertz UK as a National Account Manager, and as a vocational trainer in the business and tourism faculty.  More recently Michelle work within Tourism Accommodation Australia (Victoria) as the Executive Officer. 

Her current role at Accommodation Association of Australia as the National Membership Manager is responsible for growing membership, sourcing sponsorship opportunities and servicing the needs of the accommodation members across Australia.


Noel Teskey
Senior Workplace Relations Consultant

Noel joined the Workplace Relations team in October 2006 and brought with him a wealth of management knowledge and experience.  Previously, Noel managed large and small enterprises, and owned and operated a number of small businesses. 

He provides members with pragmatic advice on a wide range of workplace relations matters, including award interpretations, workplace agreements, workplace health & safety, workers’ compensation legislation, dispute resolution and employers’ superannuation contributions.   He undertakes compliance audits, and conducts seminars and workshops throughout Australia. 

Noel holds a business degree majoring in Accountancy and Marketing, and a graduate certificate in HRM, majoring in Industrial Relations.


Troy Schufft
The Academy Director
With over 15 years experience in the Vocational Education and Training (VET) sector, Troy brings a wealth of experience to the AAoA Academy for the learning and development outcomes for the industry. Troy has vast experience in all sectors of the VET sector which enables the Academy to give sound advice and expertise to AAoA members on training and potential Government funding opportunities.

Troy’s role is to work closely with the members to provide sound learning and development advice and connect recommended training provider from pre employment programs through to advanced Diploma’s. Based on Troy’s experience combined with industry consultation and engagement, he is able to drive quality training outcomes for members and employee’s through the Academy.