National Advisory Board for Employment

Director and Chair of the National Advisory Board for Employment David Mansfield

Managing Director - Ascott-Quest Apartment Hotels, Australia

David has over 30 years of experience in hospitality management working in senior corporate and strategic management positions in various locations across Asia, the Middle East and the Pacific. In particular, he has extensive experience working in both hotel and resort operations with specific areas of expertise in operational capability and excellence, asset management, wealth creation, strategic alignment and positioning, concept development and cultural change. Prior to working at Quest, as the newly appointed Chief Operating Officer, David held senior leadership roles with InterContinental Hotels Group and Hyatt International.  Currently, he serves as the Chairman of the National Advisory Board of Employment with the Accommodation Association of Australia and is a certified member of the Australian Institute of Company Directors.
David graduated from the University of Newcastle, Australia with an MBA and Cornell University being certified in Hotel Real Estate Investments and Asset Management.
Calling Australia home, David has identified opportunity to mould a national talent pipeline for the industry, spearheading and facilitating educational and philanthropic partnerships within the region.

Janette Illingsworth

Learning & Development - People & Performance - The Star Entertainment Group

Janette has worked in the field of Travel, Tourism, Education and Leadership Management for the past 25+ years. The past two years working for The Star Entertainment Group. Janette’s role is responsible for managing external Organisational Learning & Development relationships to provide high quality candidates and programs for The Star Entertainment Group to build organisational effectiveness and a culture of guest excellence.

Her career has been spent in the field of adult education and training, program design and delivery for talent development within the travel and tourism industry.  Working in large complex premium branded organisations, to support organisational goals and strategy through building leadership and team capability

Janette has a strong strategic mindset and enthusiasm for coaching and mentoring, supports leaders to embed a talent development culture for future business growth and talent development and retention. 

Lynda Ugarte

Head of Human Resources - Australasia and Japan - IHG

Lynda’s role encompasses 73 hotels and more than 12,000 colleagues across two diverse and mature markets. She partners with corporate and hotel leaders to deliver HR Services and IHG People offer in a locally relevant way, taking advantage of the power of IHG’s global brands. 

Starting her career in hotel operations, Lynda then owned her own business for several years and developed her career as senior lecturer in hotel school education, building graduate career programs for industry. She joined IHG in 2006 as Talent Development Manager for InterContinental Sydney before taking on roles of increasing seniority and scope that led her to her current position.

Lynda has a deep passion for engaging and enabling people to reach their potential while contributing to business success. She was instrumental in designing and launching RISE, IHG’s mentoring initiative for female colleagues who aspire to becoming a hotel General Manager.

Michelle Bevan

Director of Human Resources - TFE Hotels

Michelle has more than 20 years experience in customer service and human resource management, having held senior management roles in the Hospitality, Information Technology and Financial Services sectors.

Michelle has a breadth of experience from undertaking both specialist and general human resource management roles and combines this with general management experience where she transformed and built customer service teams and business units.

Michelle  was appointed Director of Human Resources for TFE Hotels in 2014, with responsibility for human resources strategy and practice including service culture development, learning and organisational development, talent and career development, attraction and selection, rewards and recognition and employment policy.

She has been part of many business change projects and cross functional team to drive improved customer experience, finance transformation, systems implementations and preparation for and delivery of new hotel openings.

Rochelle Choyna

Regional Talent & Culture Manager - Victoria, Tasmania and South Australia, AccorHotels

Rochelle Choyna is the AccorHotels Regional Talent and Culture Manager for Victoria, Tasmania and South Australia. In addition to performing the responsibilities of Talent and Culture Director, Rochelle provides leadership to the AccorHotels National Inclusion and Diversity Committee spearheading AccorHotels goals and progressing initiatives to ensure equal opportunity for all employees, regardless of race, ethnicity, heritage, gender, age, religion, disability, sexual orientation and gender identity.

In 2015, Rochelle established the successful ‘Women in Business’ Hospitality Networking group for likeminded women, which has become a place for women to share ideas, personal journeys and provide mentoring and support to others in the industry.

Con Katsinas

Chief Executive Officer – International Hotel Services (IHS)

Con has over 30 years of Hospitality and Cleaning industry experience. He graduated from University with a Bachelor of Business, majoring in Marketing, and joined Southern Pacific Hotel Corporation where he developed his career over eleven years through a number of Parkroyal properties. As a key member of the team at the then flagship Hotel (Landmark Parkroyal), Con accomplished a great deal in turning the property into one of SPHCs success stories. 

When this task was completed Con sought a position that could best capitalise on his strong rooms background and interest in human resources issues. This coincided with International Hotel Services (IHS) joining the market in housekeeping and labour provision to the Hospitality industry.

Since 1998 Con has been using his Hotel knowledge and experience to build IHS to the successful business it remains today.

Kathryn Dent

Director, People + Culture Strategies

Kathryn is a Law Society Accredited Specialist in the area of Employment and Industrial Law. She holds a Masters of Labour Law and Relations, is a Graduate of the Australian Institute of Company Directors (GAICD) and a Certified Professional Member of the Australian Human Resources Institute (CAHRI). Kathryn has also completed the “Leading Professional Service Firms” executive education program run by Harvard Business School.
Kathryn has practised exclusively as a workplace relations lawyer for in excess of 20 years advising and representing employers across a range of industries in non-litigious as well as litigious labour and employment law matters and more recently Boards in relation to corporate governance issues. A lawyer who prides herself on her accessibility, responsiveness and pragmatic approach in partnering with clients has seen Kathryn regularly engaged to investigate and mediate workplace disputes and to deliver corporate training across all levels of an organisation including to Boards and senior executives. Kathryn also enjoys regularly presenting at seminars and conferences and conducting Board evaluations and is a current author of several chapters of the LexisNexis publication “Workplace Law”.
In addition to employer clients, Kathryn has also been a long-term advisor to membership-based organisations and their members, as well as senior executives and holds the position of non-executive Director on the Board of The Cerebral Palsy Alliance, convenes the NSW ER/IR Committee for AHRI and has recently been appointed to the National Advisory Board for Employment for the Accommodation Association of Australia.

Anthony Willoughby - Specialist Advisor

Employer Liaison Officer – Department of Jobs and Small Business

Anthony has over ten years’ experience in government with a background in communications, regulation and relationship management. He is the Employer Liaison Officer for the greater Sydney region and the national lead for the accommodation and hospitality sectors. Anthony works with employers to understand their needs and collaborate to develop solutions from a variety of employment services and initiatives.

By working with industry to design employment pathways and investing in unemployed and inexperienced job seekers, we can meet industry’s workforce needs while providing opportunities for people who simply need a job. This is what the NABE has set out to do and Anthony is happy to be able to assist this important initiative.

Jane Sheridan

Hostplus State Manager

Jane is a financial services and strategy expert with high level stakeholder management skills and is State Manager for Victoria of Hostplus. Her speciality includes exceptional financial acúmen, excellent communication and leadership skills .

A key part of her role is to understand the policy framework underpinning the hospitality and tourism sector and potential impacts on growth of the sector.

Her role includes driving business growth across the state, including identifying new opportunities, developing and maintaining key relationships with clients across the hospitality, tourism and sport sector and direct management of the Victorian account team to ensure growth and goals continue to be achieved.

Relevant Previous Experience:

  • Vice President for Progressive Business
  • Board member – Destination Melbourne
  • Chair of Committee NT - Mother’s Day Classic