Partner Messages

13cabs has the HSP Hygiene Sanitisation Program rolling

With a gentle reminder,  our HSP Hygiene Sanitisation Program is still going strong at 13cabs.

Also 13cabs lives for your valuable feedback and welcomes it openly, especially if your starting to use the 13things to deliver your goods, takeaway food or that birthday cake that just has to get across town! 

Simply use the join@13cabs.com.au for your feedback and if you have any other great ideas on how we can improve it, bring it on.

NOTE – for ASAP deliveries 24 7 go to the www.13things.com.au website.

The HSP Hygiene Sanitisation Program link - https://youtu.be/o55qbEQIzmg

 

Bunnings Trade - We Are Open

We understand that a reliable supply of product is important to our customers who are supporting their local communities, particularly with emergency repairs and maintenance to keep households and businesses operating. We will keep looking at ways in which we can continue to best service these needs in the changing environment.
 

We are continuing to follow government advice and our stores remain open to serve you unless otherwise advised – you can check your local stores trading hours here.


Providing a safe environment for our customers and the communities that we operate in will always be our number one priority. We have been taking extra steps to keep our customers and team safe, in line with direction from the government, so our stores might look a little different as we take some additional precautions, including implementing social distancing measures in store.


Our team are doing their best to help all customers get the products they need so please show respect for them and your fellow customers during this difficult time. We really appreciate your patience. We would also ask that if you are feeling unwell please take care of yourself and those around you.


If you would like to know more about the steps we are taking to protect our customers and team, or if you have an inquiry about an order, you can contact us at organisations@bunnings.com.au


Regards
Bunnings Trade Team

Commonwealth Bank - Deferring all repayments on eligible BetterBusiness Loans and Equipment Loans

Hi,

We know times are tough for many businesses right now and that maintaining cash flow may be difficult as the coronavirus continues to affect the economy.

To assist customers, we are automatically deferring all repayments on eligible BetterBusiness Loans and Equipment loans (Chattel Mortgage) for qualifying customers with total commercial lending limits with CommBank of up to $5 million. This means that eligible customers will not be debited for repayments for the period of April until June 2020. This includes repayments of principal and interest, and of interest-only.

From May 2020, customers will be able to opt-in to receive a further three month deferral if needed in line with the Australian Banking Association (ABA) scheme.


How has this been communicated?
All eligible BetterBusiness Loan and Equipment loan (Chattel Mortgage) customers have been or will be sent an Electronic Digital Message (eDM) to their recorded email address explaining the deferment.

If we do not have a valid email address on file, we are sending these notifications by post. We will also be placing notifications in major newspapers across the country.

For customers who do not receive this automatic deferral, our normal Emergency Assistance Package is still available should customers qualify for support. They should contact the Business Financial Assistance team on 13 26 07.


What do customers need to do?
Eligible customers don’t need to do anything if they want to opt in, it’s automatic.
 
Any customers wanting to opt out (that is, continue to pay interest and loan repayments) must only do this by responding by email to the email address contained in the eDM and letter sent to them. 

Further information can be found online at commbank.com.au/coronavirus.


Yours sincerely,
Alliance Partners team
Commonwealth Bank

Hostplus - a message from the CEO

A message from our CEO


31 July 2020

 I hope you’re managing well in these extraordinary times. July marked the start of a new financial year; one that will hopefully present fewer challenges and hardships for our world, nation, and local communities. 

The recently ended 2019-20 financial year was a difficult one in many respects. From the catastrophic bushfires of last summer, followed by regional floods, to the emergence of the current COVID-19 pandemic which triggered a confronting global health emergency that continues to cause widespread economic and social challenges. These events, along with the downturn of the financial markets earlier this year, have combined to adversely impact our economy, our employment and jobs, our social norms and structures, and more broadly our general way of life.

Investment update

I’d like to update you on the fund’s performance over the past 12 months.

Hostplus’ Balanced (default) option returned -1.85% for the year to 30 June 2020, net of fees, while our next most popular option, Indexed Balanced, delivered a net return of +0.19%. Notwithstanding these single year results, I’m pleased to advise that Hostplus has remained a solid performer compared to Australia’s leading superannuation funds over longer term periods. Based on the most recent SuperRatings survey,1 Hostplus has delivered top-quartile returns over rolling five to twenty year periods, including our Balanced (default) option having been ranked 4th over seven years, 3rd over ten years and 4th over twenty years.

While this strong historical performance is not a guarantee of future performance, it demonstrates our ability to overcome short term market downturns. Our investment approach and beliefs take into account investment cycles; that is, the fact that markets go up and down, and the likelihood of several periods of negative investment performance over a 20 year timeframe. Our Balanced investment option’s strategy and risk appetite means we anticipate a negative return about once every 4-5 years, on average. While such periods are never desirable, it’s important to remember that super is generally a long-term investment and as such, investment cycles need to be viewed over the longer term too.

What this means for your employees’ super balance

For your employees invested in our default Balanced investment option, they may have seen a small decrease in their balance over the 12 month period, after any contributions or withdrawals. This is the first time in 11 years that our Balanced option has delivered a negative return – since the time of the global financial crisis – and only the fourth negative return in Hostplus’ 32 year history.

To find out more about our investment returns for the Balanced option and all our other investment options, please visit our website.

Investment strategy and approach

While the 2019-20 financial year was certainly a challenging one, our long-standing and well-diversified approach to investments helped to limit the negative impacts of financial markets. A core part of this strategy is to spread our investments across many different types of assets, such as shares, property, cash, infrastructure, and more, so that if one type of investment falls in value, the other assets can cushion the fall. It’s an ‘all weather’ approach that helps to smooth out investment returns over time.

We have achieved our long-term results through several financial market downturns in the past, including the ‘dotcom bubble’ in the early 2000s, and the European sovereign debt crisis and global financial crisis in 2008-09. During periods of particularly high volatility, I believe it’s especially important to keep focused on managing risks and maintaining the discipline needed to protect your employees’ investments in the short term and deliver sustainable growth over the longer term.

 

 

 

One low admin fee, unchanged for 16 years

Throughout these crises, we’ve taken the active decision to keep our administration fee as low as possible. Our admin fee of $1.50 per week hasn’t changed for 16 years, and is the lowest out of the major super funds in Australia.2   It’s also a “flat” fee, meaning it’s not calculated as a percentage of your employees’ total balance, unlike some other funds. So, members don’t pay a higher administration fee as their balance goes up over time, meaning more money in their own pocket.

 

Extension of financial assistance relating to COVID-19

The Federal Government has extended both the JobKeeper and JobSeeker schemes for an additional six months. Adjustments have been made to eligibility criteria and stepped reductions will be made to both payments from September 2020. The JobKeeper payment will also be split into two payment tiers based on the employee’s average working hours in February 2020.

The Government also announced an extension of the Early Release of Superannuation scheme. Fund members will now have until 31 December 2020 to access up to $10,000 from their super to help them meet their financial obligations during the uncertainty of the COVID-19 pandemic. If your staff are experiencing loss of income as part of COVID-19, they may be eligible for the JobKeeper payment and may be able to access some of their super as part of the early release scheme. More information is available at hostplus.com.au/covid19/employers.

 

Amnesty on super payments for employers

On 6 March 2020, the Federal Government introduced a Super Guarantee (SG) amnesty. The amnesty allows employers to disclose and pay previously unpaid Super Guarantee Charges (SGC). As many businesses return to more traditional operating models, reopening closed doors and welcoming in-store patrons and customers, your staff may begin transitioning back to a more familiar pay cycle. This includes a return to regular super contributions.

If you have outstanding SG payments from past periods, the SG amnesty remains in effect until 7 September 2020 and allows businesses to make any outstanding SG payments without the additional concern of penalties or fines. Outstanding payments made after the amnesty period ends may attract extra charges and costs. You can learn more about the SG amnesty by visiting the ATO website. https://www.ato.gov.au/business/super-for-employers/superannuation-guarantee-amnesty/

Thank you

I know that many of our contributing employers and members have experienced hardship through shuttered businesses, unemployment or reduced working hours, or have suffered setbacks due to natural disasters over the past year. For many of us, the year ahead is an unclear one.

Regardless of your location, situation, or outlook, at Hostplus we will continue to strive to deliver on our mission to help your employees realise a dignified retirement, whether that’s around the corner or still many decades away.

Thanks, and take care.

 

David Elia
CEO, Hostplus

 

 

 

 

1. Source: SuperRatings Pty Ltd Fund Crediting Rate Survey – SR50 Balanced (60 – 76) Index, June 2020. Past performance is not a reliable indicator of future performance and should never be the sole factor considered when selecting a fund. 

2. Source: APRA Annual fund-level Superannuation Statistics June 2019, issued 10 December 2019. 20 major super funds based on total assets under management. Admin fees comparison using SuperRatings SMART fee calculator as at 31 March 2020. 

This information is general advice only and does not take into account your personal objectives, financial situation or needs. You should consider if this information is appropriate for you in light of your circumstances before acting on it. Please read the relevant Hostplus Product Disclosure Statement (PDS), available at hostplus.com.au before making a decision about Hostplus.

Issued by Host-Plus Pty Limited ABN 79 008 634 704, AFSL 244392 as trustee for the Hostplus Superannuation Fund (the Fund) ABN 68 657 495 890, MySuper No 68 657 495 890 198.

new creation print - We are open for Business

We hope you are well and that your business is starting to improve as restrictions are eased in your region.

Whilst Victoria is experiencing stage 4 restrictions, NCP is safely and responsibly open for business and able to supply all of your print requirements with the same friendly and helpful approach that you are accustomed to.

Whether it is a key wallet from our warehouse, or a Covid Safe sign that needs to be printed quickly, and put in an overnight airbag, we can make it happen. 

Contact NCP to discuss your printing needs on 03 9561 7355 or email  sales@newcreationprint.com.au 

We look forward to hearing from you. 

Stay Safe.
The Team at NCP
 

STR - COVID-19 Hotel Industry Impact

Completed analysis pieces and webinar recordings are sorted below in chronological order. Additional webinars are scheduled each week, and we continue to monitor performance data in all world regions with analysis posted as appropriate.

This page will be updated daily; the newsletter will be sent weekly. In order to present the most up-to-date information available, content will be transitioned off os this page after a two-week window. If you're looking for information not included on this landing page, please contact us.


COVID-19 Data Reporting FAQs

Click here for upcoming webinars and recordings of past webinars.

Partner Products & Services

ASSA ABLOY Contactless Mobile Access Technology

ASSA ABLOY Contactless Mobile Access Technology is Not Just for Large-Scale Hotel Operations 

How Hoteliers with Smaller Properties Can Benefit from Contactless Mobile Access Technology to Ensure a Safer, More Efficient and Profitable Business.   

For smaller-sized hotels consisting of anything from 50 to 100 guestrooms, the need to invest in upgrading to digital key and self-check-in technologies has often been a subject of lesser consideration when compared to large scale properties and hotel brands. Due to the more limited scale of their operations, many such hoteliers can place themselves in the mindset that upgrading to instant mobile access abilities is either unnecessary or financially out of reach. 

Click here for more information. 

ahs hospitality - Pathogen and Deep Room Cleaning

ahs hospitality-Pathogen room cleaning 

ahs have been able to adapt our services providing Pathogen Room cleaning-where guests have tested positive to Covid 19. 

This is an extensive process based on a hospital terminal clean and disinfection guidelines used in healthcare environments. 

We have used steam cleaning and disinfecting through chemical controls, providing education, training and PPE for team members working in this environment.

Our process has been created in conjunction with an external Infection Control consultant.


ahs hospitality-Deep room cleaning

For hotels who have hosted guests in quarantine or self-isolation for 14 days, ahs can provide a deep cleaning service.

This is a detailed scope where we provide an extensive service to all areas of the room including dusting, polishing, vacuuming, and scrubbing – the room will be completely disinfected.

ARMA - Revenue Management

 

15 Insights to Navigate Market Uncertainty

During any recovery phase, albeit currently an unpredictable one, revenue management is critically important as it draws upon analytical and innovative expertise to plan for and react with speed to a range of “scenarios” that could unfold. Clikc here to read Melissa's article on 15 areas of thought to assist in navigating market uncertainty. 

 

Master the foundations so you can leverage more

This 45min video training is facilitated by Melissa Kalan of ARMA and will explore an introduction to revenue management.

  1. A brief introduction to Revenue Management
  2. Some daily questions asked by revenue managers
  3. Key measurement metrics explained
  4. Common mistakes that drive sub-optimal results
  5. Dynamic Pricing

Join a session today by registering at this link.

Bupa - Great Value Health Insurance

 

Great Value Health Insurance

Nothing is more important to us than providing our members with quality health cover.

As well a great value corporate health insurance, you can look forward to:

  • Pay nothing for your kids on most dental, physio, chiro, podiatry consultations and selected optical packages at Members First providers.*
  • If you are treated in a Members First Day Hospital, there are no out-of-pocket expenses for medical services EG: your surgeon, anaesthetist.*
  • If you are aged 18-29, you are entitled to receive an age-based discount on your domestic health over.*
  • No waiting periods for services you were covered for with your previous health insurer. *

 

To find our more about joining your company’s health plan, please call Bupa on 134 135 and quote Accommodation Association of Australia ID #2108131 or register for a call back by click here.

 

Email us on Accomassocaust@bupa.com.au.

 

We also have a dedicated Accommodation Association of Australia corporate Webpage that provides you with up to date products, quoting, savings and qual quoting for rate review periods and much more - Click Here to view your Corporate Webpage. Drop by to any of our Local Retail Centre.

*Terms and conditions apply 

Callington's Netbiokem DSAM Disinfectants

TGA Approved COVID-19 Claim Disinfectants & Hand Hygiene Products

 

Globally approved and used in airlines across the world, Callington’s Netbiokem DSAM is a ready to use, 2-in-1 high performance disinfectant cleaner for all hard surfaces. It provides broad spectrum disinfection in industrial, institutional, healthcare and hospitality settings.

 

Netbiokem DSAM kills SARS-CoV-2 (COVID-19 virus) in 2 minutes. The product is ideal for disinfecting and cleaning of high touch points within hotel establishments ranging from bars, restaurants, furniture, fixtures, doors, bathrooms, lifts and lobby areas. Netbiokem DSAM is also effective on bacteria (Salmonella, E.coli), fungi and mycobacteria making the product even more suitable for the hotel and hospitality industry.

Click here for more information.

Commonwealth Bank - Deferring all repayments on eligible BetterBusiness Loans and Equipment Loans

 

We know times are tough for many businesses right now and that maintaining cash flow may be difficult as the coronavirus continues to affect the economy.

To assist customers, we are automatically deferring all repayments on eligible BetterBusiness Loans and Equipment loans (Chattel Mortgage) for qualifying customers with total commercial lending limits with CommBank of up to $5 million. This means that eligible customers will not be debited for repayments for the period of April until June 2020. This includes repayments of principal and interest, and of interest-only.

From May 2020, customers will be able to opt-in to receive a further three month deferral if needed in line with the Australian Banking Association (ABA) scheme.


How has this been communicated?
All eligible BetterBusiness Loan and Equipment loan (Chattel Mortgage) customers have been or will be sent an Electronic Digital Message (eDM) to their recorded email address explaining the deferment.

If we do not have a valid email address on file, we are sending these notifications by post. We will also be placing notifications in major newspapers across the country.

For customers who do not receive this automatic deferral, our normal Emergency Assistance Package is still available should customers qualify for support. They should contact the Business Financial Assistance team on 13 26 07.


What do customers need to do?
Eligible customers don’t need to do anything if they want to opt in, it’s automatic.
 
Any customers wanting to opt out (that is, continue to pay interest and loan repayments) must only do this by responding by email to the email address contained in the eDM and letter sent to them. 

Further information can be found online at commbank.com.au/coronavirus.


Yours sincerely,
Alliance Partners team
Commonwealth Bank

International Hotel Services - Infection Measures, Preventative Procedures and Rates

 

 

 

 

View: Infection Measures, Preventative Procedures and Rates

 

IHS is a national provider of housekeeping and associated services and is well versed in managing and servicing the Hospitality industry. We have invested not only in our staff and management training but also in the understanding, sensitivity and trust required to work within these environments.

 

IHS has an established Infection Control Procedure and actively promotes our infection preventative techniques throughout our employee base. If a site is reported as having a suspected case or a case of Covid-19 then IHS will implement our standard infection control procedures (including Bio-mistng) and

adopt any additional recommendations from the Australian Government Department of Health.

 

The IHS cleaning teams are trained in our Infection Control Procedure and are capable of deploying this in the event an outbreak occurs. With our large pool of existing cleaners and labour suppliers in place, IHS can scale up or down seamlessly. Our on-board training programs, scheduling of services, management processes and real  time auditing systems ensures a smooth delivery of service.

 

We approach every situation with a genuine commitment to the health and safety of our staff, clients, their guests and visitors, and have a comprehensive set of policies and procedures that honour our obligation to our ISO Certifications in Quality, Environment and Work Health and Safety. I

 

If you have any questions regarding our fee proposal, please do not hesitate to contact me.

 

Yours Sincerely,

Chief Executive Officer

International Hotel Services 

E: ckatsinas@ihservices.com.au

      

Harvey Norman Commercial Victoria Offer

Harvey Norman Commercial Victoria Offer

As the leading supplier of appliance and sanitary ware to the commercial sector, Harvey Norman Commercial Victoria looks forward to assisting you with your professional and domestic product requirements.

 

We’re pleased to offer our team of dedicated sales specialist, estimator and coordinators to facilitate a seamless end to end product procurement process, after sales support & warranty experience.

 

Click here for further information on this offering.

Lifestylepanel - LSPTRAK Tracking System

Lifestylepanel has developed a precision tracking system (LSPTRAK) that can track and analyse the movement of individuals or objects within 30 – 50cm of their actual locations within multi-storey buildings. 

This has application to hotels, hospitals, aged care facilities, stadiums, commercial properties or any other business that wishes to track movement within a facility. 

The individual or object being tracked can be registered via smartphone handset or an array of low-cost Bluetooth (BLE) beacons.  The system does not require expensive networking and is easily deployed within days. 

LSPTRAK creates a Bluetooth network which has demonstrated advantages in deployment (in addition to cost, speed and deployment) over alternative technologies including RFID, 3G/4G/5G, Sigfox and LoraWan.

LSPTRAK is compelling for any organisation wishing to manage the transmission of COVID-19.  This is because LSPTRAK tracks registered users through 3-Dimensional structures with precision and provides an analytics platform that allows facility operators to:

  • Efficiently contact trace COVID-19 infections limiting the quarantining to the affected individuals and area within a structure;
  • Provide an compliance audit trail that hygiene procedures have been systematically followed;
  • Monitor and implement traffic flow solutions to manage transmission risk.

In dealing with the ongoing challenges posed by COVID-19, LSPTRAK has an important role to play in rebuilding the confidence of an organisation’s stakeholders and managing the permanent behavioural changes which will be expected in the management of facilities. 


Additional benefits of LSPTRAK include:

  • Safety -  precise location and movement of individuals who trigger a duress alarm;
  • Security - geofencing means that the system can alert managers when a perimeter is breached;
  • Duty of care and service compliance of multiple operators;
  • Geo-marketing or other information alerts to registered users.
View the LSPTRAK Brochure here.

Mullins - COVID-19 Resources

 

 

Mullins has published a number of articles on COVID-19 related matters on their website. 

Articles to date include:

  • Commercial Tenancy Mandatory Code of Conduct
  • The impacts of COVID-19 on employers of sponsored workers
  • Employment Update on COVID-19

https://www.mullinslawyers.com.au/resources

Also read: The impacts of COVID-19 on Employers of Sponsored Workers

nem - Alert for Coronavirus (COVID-19)

 

 

To date, there has been a great deal of information to work through so here are the current highlights that our network need to know from a business and individual employee perspective.

https://www.nem.net.au/navigating-covid19

Olive Learning - Training Courses

Online Mental Health Awareness Course

According to the Australian Bureau of Statistics, 1 in 5 Australians, at some stage in their life, will experience a Mental Illness. It could be a friend, colleague, family member, or even yourself.

 

However, mental illness isn't always a "life sentence". In fact, the vast majority of people will get better. Sometimes it just takes a bit of help to get there.

Click here to know more about this online course.

 

COVID-19 Return to Work (Hospitality) Course

Work practices and standard operating procedures in the hotel, accommodation and food service industry have changed significantly as a result of COVID-19, and are likely to

remain that way for some time.

 

Employers have a responsibility to educate staff on additional hygiene and physical distancing policies as well as modified procedures to create a safe working environment.

Click here to know more about this online course with a member rate of $29 and bulk purchase available for hotels for all staff.

ShineWing - Economic Stimulus Package

 

 

We take the health and wellbeing of our people, clients and the broader community seriously. ShineWing Australia is fully resourced to support you. Our clients can be assured we are able to continue to support them during this period of uncertainty due to the outbreak of COVID-19.

 

https://www.shinewing.com.au/covid-19/

SoftBank Robotics Australia - A visibly clean hotel room isn’t enough

A visibly clean hotel room isn’t enough

 

The hotel industry is facing one of its toughest challenges – providing a clean and safe experience for their guests in the face of rising expectations of cleanliness. Smart hotel operators will differentiate themselves by leveraging technology such as autonomous robot solutions, using trackable cleaning data as proof points to give your guests confidence and your team visibility over the operations.

 

Visit SoftBank Robotics for more information and schedule a demo today.

STR - COVID-19 Hotel Industry Impact

Completed analysis pieces and webinar recordings are sorted below in chronological order. Additional webinars are scheduled each week, and we continue to monitor performance data in all world regions with analysis posted as appropriate.

This page will be updated daily; the newsletter will be sent weekly. In order to present the most up-to-date information available, content will be transitioned off os this page after a two-week window. If you're looking for information not included on this landing page, please contact us.


COVID-19 Data Reporting FAQs

Click here for upcoming webinars and recordings of past webinars.